Refunds, privacy & terms
Refunds
You can have a full refund within 14 days of purchase, no questions asked: email tidesventuresllc@gmail.com with your order email. You also get a full refund if we miss the stated delivery time, or if your funder doesn't allow AI-assisted applications and you tell us before we start.
Privacy
We collect what checkout and your intake need: your email, the details you send about your organization and program, and the payment details Stripe processes (we never see your full card number). We use them only to write and deliver your letter or proposal and to answer you. We never sell or share them, and we don't use your materials for anyone else's proposal. Email us to have your data deleted at any time.
Terms
Quillfern is operated by Tides Ventures LLC. We provide a written draft for you to review and submit; you are responsible for its accuracy and for following the funder's rules. We don't guarantee any grant award. Fees are flat and never a percentage of an award. Prices are in USD and include any applicable tax.